Privacy Policy

When you use Adam & Eve Real Estate's platform, we may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address
• Property Information: Property preferences, viewing history, application details
• Financial Information: Income details, employment status, bank details for payments
• Identity Verification: ID documents, selfies for verification purposes
• Technical Information: IP address, browser type, device information, cookies

We use your personal information for the following purposes:

• Processing property applications and lease agreements
• Providing customer support and communications
• Processing payments and financial transactions
• Verifying identity and conducting background checks
• Improving our platform and services
• Complying with legal obligations
• Marketing communications (with your consent)

Under GDPR, we process your personal data on the following legal bases:

• Contract Performance: To fulfill our contractual obligations
• Legitimate Interest: For business operations and fraud prevention
• Legal Compliance: To meet regulatory requirements
• Consent: For marketing communications and non-essential cookies

We may share your information with:

• Property Landlords: Application details for rental properties
• Partner Solicitors: For legal services and document preparation
• Payment Processors: Stripe, GoCardless for payment processing
• Service Providers: Third-party services that support our operations
• Legal Authorities: When required by law or legal process

We do not sell your personal information to third parties.

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing

To exercise these rights, contact us using the information below.

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and user authentication
• Regular security audits and monitoring
• Staff training on data protection

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website performance and usage
• Provide personalized content and recommendations
• Enable security features

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Certification schemes and codes of conduct

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you of significant changes via email or platform notification

Your continued use of our services after changes indicates acceptance of the updated policy.